With the importance of digital information to people today, it is incredibly important that your website be ready for Easter or any special event. Before they meet your welcoming people, have fun at children's events or hear your challenging sermon, chances are they will go to your website. In large measure, whether they visit your physical church or not, may in large measure depend on what they find on your site.
Unchurched people visit church websites for the same reason they visit the website of any secular company—they are checking you out. They see an advertisement (your Easter invitation) and then go to the website to find out the details: who you are, what you are selling, how easy is it to find out information and get answers, if you are worth a live visit.
Potential customers form an opinion about a company by their experience on the website. If a company has not updated its website in months, if links don’t work, if the website is filled with splashy images but little real information, if all the terms are insider jargon (whether it's about a product or a church), if emails are not responded to quickly, a potential customer most like won’t care about learning any more about the company, let alone visiting.
Keep in mind that the visitor you sent an Easter mailing to doesn't know how nice your people are or how powerful the preaching is, or how the music will inspire them until they come to your church. Your website is what often stands between your invitation and their response.
Here are 10 suggestions to make your website one that will result in a visit to your church
1. Answer the "what's in it for me?" for your visitor
Sometimes it merely takes rewording to make the events you're doing appeal to visitors. For example instead of an insider announcement such as "traditional Kid's Kove Easter Morning" say sometime like: "Join us for our Giant Easter Egg Hunt, Muffins & Juice for All Children of our community! Parents are invited to free coffee and donuts while the kids have fun."
Make it clear that your events aren't just for members only and there is no obligation to attend.
2. Provide clear explanations of the simple details of what you do—especially for special events
Make the service times, parking directions, child care and programs all easy to find. This is especially important for an event like Easter where you may have totally different service times than your regular ones. If you aren't clear and you don't change your usual times on your website, it can be very confusing.
Answer the question of what to wear if it matters at your church or even if it's like churches in S. California where anything other than a wet swim suit if pretty much OK. A bit dressed up or totally comfortable—let people know. [Read more...]
