I recently got an email asking for communication advice on how to communicate as a missionary. Though I shared some ideas (I did missionary communications for years for two Christian organizations), this is an area that both I and Rusty, the missionary who asked, would greatly appreciate your comments--either for him as a missionary, what to write, but also what you as a supporter of missionaries have found useful.
Enter your responses in the COMMENT area below this article and THANK YOU in advance!
Email to Yvon Prehn
My family and I are now serving as missionaries in Budapest, HU. We find ourselves trying to communicate even more than we did as youth ministers.
I wondered if you might have, or know where we could find, some information that deals specifically with missions updates and letters. there are so many ways to communicate now beyond a typical/traditional monthly newsletter. I'm wondering what is most effective, though i suppose we are all wondering that.
I look forward to your response, thanks.
From Rusty
My response:
Great question! I have a couple of ideas on this and I am going to post it as a question on my site and ask for comments. Initially here are some ideas that I have:
Background, it would probably be helpful to let you know why I'm sharing: In the past, I worked for both Compassion Intl. and Young Life and a big part of my job for both was to write fund-raising, missionary updates etc. From what I was told, my materials were very successful in raising support. With the assumption that people vote with their pocket books (as well they should--wise stewardship in giving to worth causes), it seems that my methods were successful.
Advice, suggestions on missionary communications
Preliminary work: Distinguish the various audiences you need to communicate to. This is very important because you probably won't communicate in the same way to supporters back home as you will to the people you are trying to reach. If you try to create communications that will appeal to everyone, you'll most likely not communicate deeply to anyone. More work yes, but worth it.
#1: Content
The core of my content was always to tell stories of how God was at work and then to invite folks to join in.I 'll try to find some of the past pieces and post them if I can. .....as I am writing....this is important, I'll try to do that later and get back to you on this. (as of posting this article, still have to find past pieces, will post when I do)
But initially--focus on story telling.
Tell it clearly, without editorial comments--allow God to touch hearts, don't interject your feelings. Tell stories simply and clearly and allow the Holy Spirit to touch hearts.
#2: Tools and channels
This is an area that is really changing. The really important thing here is to find out what channels your various audience members use.
They may be very different for different audiences. For example, I would imagine that your support audience in the U.S. uses both postal mail and email and expects updates to come in from those channels.
For your target audience, again, clarify--is it youth or all ages you are trying to reach now? Much of the global audience is primarily mobile phone based. This makes a difference obviously. With that in mind, some practical suggestions:
--Make sure your website for ministry is mobile-phone friendly. One of the things I really like about WordPress as well as being free is that the simple layouts automatically convert to a mobile format without you having to do extra formatting or programming.
--This might seem like an odd recommendation, but the BEST book I've read on social media is a totally secular one (nothing bad in it), titled Social Boom by Jeffery Gitomer. The key, core message he has is that you need to put out what he calls "value messages" material that helps and serves your audience and they will find you. I think his advice is so wise. I teach in an adult ministry at church and am preparing to do a series on Kings and Prophets in Israel (and I want to emphasize outreach, still figuring out how to do that....) anyway, this morning was rereading the story of Rehoboam, who did not follow the advice of the wise elders to serve the people, but used his position of authority to oppress them--they rebelled and we know the rest of the story.
Think about how you can use social media (if your audience uses it and I imagine they do) to help, serve, encourage--not just to talk about yourself. Since I've started to do that (still baby steps), but really working on my Facebook and Twitter accounts, followers have increased and I've had comments that things did help people.
That's all I have for now....this is such a good question, as I said, I will pass it on and get more.
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NOTE to all Effective Church Communications Readers: PLEASE pass on any comments, suggestions you have for Rusty! And comment, add your thoughts, tips ideas to other articles on the site. We can all earn so much from each other!
Jeff Slaughter says
Hi Yvon,
As a missionary in Europe for 13 years and a former public relations ‘professional’ I’ve been interested and involved in missionary communications for a number of years. Thanks for sharing the social media tips…it’s one thing to have a Facebook or Twitter account and another to know how to use it effectively! If I may, here is some practical advice I can add to yours for Rusty and others:
1. Do use e-mail (I especially like Constant Contact) to keep in touch with supporters, potential supporters, friends and family back home. You can separate your contacts into different lists and tailor-make e-mails for these audiences. You can choose to send a general mailing to all your lists, or a ‘supporters only’ mailing to supporters.
2. Don’t rely just on e-mail communication. Yes, it’s cheaper (or free) than snail mail, but because REAL letters are so rare, they are that much more special. We print personal letters to supporters every 6 weeks or so, hand-sign them (and sometimes write a short note), and usually drop in a European tea bag or instant coffee packet. #1: writing something personal reminds supporters this is a personal relationship. People give to people, not institutions. Dropping in a little gift not only makes them want to open the envelope to see what’s inside, but it connect them with where we are. Plus, they can enjoy the tea or coffee while reading the letter. Kind of like sitting across from you over a nice hot drink.
Note: I use a newsletter service for missionaries called ‘www.prayerletters.us’. I can maintain my address list on their website, send them my newsletters via e-mail and they’ll print and mail them for me quite affordably. Plus, they post my newsletters on a web page and I can send this out to folks that I might not necessarily send a print newsletter too. If you’re interested here’s my page on their site: http://www.ministryupdates.org/slaughter
3. Do purchase an inexpensive Flip Cam and record small video vignettes while you’re out and about in your ministry. Post these on You Tube and send out in your e-newsletters, via general e-mails, post on your Facebook wall and Twitter account and on your website. These show you ‘on-site’, bringing your mission to life. They’re still novel and bring you closer to your supporters. Plus, once you buy your camera there are no other costs involved. Content is as simple as talking about your ministry, an upcoming event or project, your family, sharing a testimony, interviewing someone in your ministry, a praise report or even a Bible verse. Have fun with it and your supporters will too!
4. Best book I’ve read on missionary fundraising (which includes info on communication): Betty Barnett’s ‘Friend Raising.’
Hope this helps,
Jeff Slaughter
Brussels, Belgium
Yvon Prehn says
Jeff,
Your comments are FANTASTIC! thank you so much!
I especially liked your comment about the videos–they are so easy and inexpensive to do these days and do add tremendous personal impact.
Again THANK YOU! and may the Lord greatly bless your ministry!
Yvon
EvangelismCoach says
When I write to my supporters, my enews letter is down to one story of God’s working in our midst. There are normally lots of stories to share, but I have shifted from
facts of activity (i.e., we did 3 events, 2 outreaches, and xyz)
to
N. was a street vendor who learned the basic evangelism principles I teach and used them to lead a seeker to find Jesus.
The latter is the fruit of the activity.
For our enews – I generally keep it to a snippet the story, and get the rest at the website with a click.
I still get missionary newsletters from people, some of which I read every month, and some of which are just too long and boring. Those that I read every month have a great story telling history.
Yvon Prehn says
Chris,
Thank you so much! I was praying you would comment because I know it would be wise and good–and it was.
For those of you reading this, do check out Chris’ website:
http://www.evangelismcoach.org/
It provides a continual stream of wisdom and incredible advice.
May the Lord bless you greatly today Chris!
Yvon
eugene hubbard says
our free global SPREAD THE WORD TALK WITH THE LORD program inspires daily talks catch they need your help asking first question our blogs offer tips g hubbard po box 2232 ponte vedra fl 32004 http://talkwiththelordblogspot.com/